WatchGuard has acquired the assets of BorderWare TechnologiesCurrent BorderWare Technologies customers can continue to access BorderWare support via the BorderWare support site. BorderWare partners should register to become WatchGuard partners at the WatchGuard Partner Portal to get up to the minute information about the new WatchGuard XCS solutions (based on BorderWare technology).
Borderware Comprehensive Support Programs And Services
BorderWare Support Programs include: ♦ Technical Support 24 x 7 Support Web-Based Support Email-Based Support Phone-Based Support Onsite Support ♦ Committed Response Times Critical - 1 Hour Serious - 4 Hour Standard - 24 Hour ♦ Software Support Software Updates and Patches New Releases Security Connection Alerts ♦ Hardware Warranty Hardware Support Hardware Replacement RMA Express ♦ Technical Center Access Product Documentation & Guides Knowledge Base ♦ Managed Accounts Dedicated Senior Support Analyst On-Demand Monitoring Quarterly Health Checks Emergency Onsite Support Software Upgrade Review/Planning Preferred Ticket Management
BorderWare Professional Services & Training BorderWare Technologies Inc. provides professional consulting services to help our clients evaluate, design, test and implement best-in-class email and Web security solutions. BorderWare has over 15 years experience in delivering secure content and threat management solutions to over 3,300 customers worldwide, and over 10,000 appliance deployments around the world.
Our Professional Services & Training Teams have leveraged this experience to define methodologies designed to optimize results while mitigating security risks. Our range of services include end user training, administrative training, system deployment, upgrades, and full system Health Checks.